Mission Resilience for the Government Sector
Respond. Recover. Withstand.
Build mission resiliency for your government agency while managing the operational challenges of today
Mission-critical, transactional systems continue to face higher than usual IT workloads. Increased demand for unemployment and other benefits services continue to overload call centers. Today’s operational challenges present an opportunity for government agencies like yours to serve constituents in new and better ways.
Plan for the long term, prepare for the future, and be ready to handle unprecedented volatility. Learn how you can modernize your existing, trusted IT investments, adapt your operations to support secure, remote working environments, meet citizen demand by achieving near limitless scalability—and ensure your mission-critical systems never bottleneck again.
Jacqueline Weinreich
Director of Radio & Technology, Pinellas County Safety and Emergency Services
During Hurricane Irma, all our Rocket MultiValue applications performed flawlessly. The Rocket solution never faltered and in fact was instrumental in helping the county provide support and relief efforts to our citizens during this crisis.
Our Customers
48 of 50 states leverage Rocket solutions to respond, recover, and build resilience.
Transform Citizen Services
Enabled with the right tools and technologies, public sector organizations can adapt and build resilience.
Learn how Rocket® Software can help you meet citizen needs with resources to respond with speed and agility.
Solutions
Build mission resilience with Rocket Software
Meet citizen demand by achieving near limitless scalability & uptime for mission critical applications supporting payment and benefits transactions
- Rocket® z/Trim - Scale availability and performance while gaining cost and consumption efficiencies through mainframe transparency and real-time analysis.
- Rocket® Performance Essential - Improve batch processing performance and reduce I/Os by up to 90% within hours of installing —no manual performance tuning required.
Open the talent pool to attract today’s most innovative programmers to deliver intuitive solutions by layering modern programming languages atop your mainframe platforms
- Rocket® Modern Experience and Rocket Process Integration - No-code modernization tools to deliver modern, intuitive user experiences that increase productivity and customer satisfaction
- Rocket DevOps - IBM i® ALM and DevOps platform that allows your developers to work with the tools and environments they expect to develop innovative applications, while providing the process management and compliance reporting needed for today's businesses
Support remote working by quickly & seamlessly adapting call center and service operations
- Rocket BlueZone® Web - Anytime, anywhere, remote terminal emulation for your critical applications that delivers a lower total cost of ownership while improving the user experience
Insights
Overcome your public sector challenges
Infographic
You Don’t Need to Re-Platform to Transform
As we all find ways to adapt to the current crisis, forward-looking government agencies are looking to address immediate needs while preparing for tomorrow. Discover how to empower your agency with rapidly deployed, cost-effective innovation.
Brochure
Build Mission Resiliency
Discover how to serve your constituents in new and better ways, improve the scale and security of your operations, and build mission resiliency—all while managing the operational challenges of today.
Article
StateScoop: Government and the IT Modernization Rush
Learn more about the pandemic response and the software companies donating their services to state and local governments for free or at deep discounts.
Article
GCN: How Legacy Systems Are Helping States Weather the Pandemic
Gain industry insights from Rocket Software CIO Matt Deres, as he delves into how government agencies are coping with the pandemic, the challenges and misconceptions involved, and what it all means for the future.
Blog
Preparing Public Services for Increased Demand
Governments are responsible for ensuring their citizens get the help they need, when they need it. Learn how one forward-thinking National Government Services Agency was able to stabilize its system and keep up with increased demand when the crisis hit.
Video
Rocket in the Public Sector
Every second, we are helping governments around the world better serve their constituents by providing an improved customer service. Learn the ways in which Rocket Software can support your organization.
Video
Be Prepared to Protect, Support, and Serve Your Constituents
Hear from CIO of Rocket Software Matt Deres on how your government agency can reinvigorate its traditional infrastructure on mainframe and IBM®, so you can be ready for any scenario and keep your IT running no matter what.
Success Stories
Explore how customers are succeeding with Rocket Software
Case Study
Pinellas County, Florida Emergency Communications
Delivers rapid, uninterrupted life-saving services during a category 5 hurricane while maintaining 100% uptime and handling a 3x increase in crisis call volume.
See How They Did It
Case Study
National Government Services Agency
Improves the delivery of its services to citizens and responds to increasing demands—with API traffic increasing from 60 million to 250 million calls a day.
Learn More
Case Study
State Workforce Development Agency, Midwest
Keeps benefits coming despite record numbers of unemployment claims as the country’s jobless rate reached peaks not seen since the Great Depression.
Learn How