Rocket Software logo

Cookie Notice

Last updated: October 4, 2024

Rocket Software, Inc. and its affiliates’ (“Rocket Software,” “we,” “us,” or “our”) website(s) use cookies, as described below. By using our website(s), you consent to the use of cookies for the purposes described herein (this “Notice”). At any time, should you wish to learn more or change your settings, please visit our Cookies Settings in the OneTrust Privacy Preference Center.

As we explain in our cookie banner, we use various technologies in our website(s) which are either essential or non-essential for the functionality of the website(s).

1. WHAT IS A COOKIE?

A "cookie" is a text file with a small amount of data that a website can send to your browser, which may then be stored on your computer or device. Where we use the term “cookie” in this policy, we also mean other tracking technologies, including tags, web beacons, clear GIFs, JavaScript and other technologies. Cookies are sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie and your device. A cookie can enable certain website functionality, including remembering your preferences, tracking your usage of a website and allowing for a personalized user experience.

2. WHAT KIND OF COOKIES DOES THIS WEBSITE(S) USE?

2.1 ESSENTIAL COOKIES

Some of the cookies we use are strictly necessary to enable you to move around the website, help remember cookie choice settings for non-essential cookies, and use its features (for example, load-balancing, routing to correct server, and registering to access secure areas of a website). We also refer to these as “Strictly Necessary Cookies.” These cookies cannot be disabled in our OneTrust Privacy Preference Center.

2.2. NON-ESSENTIAL COOKIES

Non-essential cookies are any cookies that do not fall within the definition of “Essential” or “Strictly Necessary” cookies, such as cookies used to analyze your behavior on a website (i.e. analytical cookies) or cookies used to display advertisements to you (i.e. advertising cookies). These cookies can be disabled in our OneTrust Privacy Preference Center.

Analytical Cookies

Our website(s) uses a variety of data analytics cookies. Information collected by these cookies will be transmitted to and stored by our service providers on their servers in accordance with their privacy practices.

We or our service providers also use analytic services to help us understand how effective our content is and what interests our visitors. In addition, we use web beacons (i.e. an image or code that sends analytics details back to our tracking services), tracking pixels and similar services to understand more about the visitors to our website, to count visitor numbers, which pages visitors go to most often and to track how many individual visitors access the website(s) and how often. This information is used for statistical purposes, and we do not use such information to personally identify any visitor. However, if you register and sign into a log-in area of our website(s), we may include your information in our analytic services and provide cookies to analyze how you use that website.

Our website(s) use referrer data. A "referrer" is information passed along by your web browser that references the web URL of the previous web page from which you clicked on a link to our website. It is automatically collected by our web server. We use this information to understand the websites referring traffic to our web pages and to present appropriate content to our potential customers. We tabulate referrer information on an aggregated basis to identify general trends and traffic patterns.

Advertising and Marketing Cookies

We use various cookies for advertising and remarketing, and to display content-specific advertisements to visitors that have previously visited our website(s) or go to other websites.

We and our third-party service providers use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on visitors’ past visits to our website(s). These services use a unique identifier to track form conversions on our website(s) after a visitor clicks on an ad. These identifiers are also used in retargeting campaigns. Retargeting campaigns track the pages you visit on our website(s). When you leave our website(s) and go to a website within the retargeting network (i.e. Google Display Network), you will receive ads similar to the content you visited on our website(s).

You may edit your email preferences or opt out of our advertising campaigns at any time. You may also simply click on the unsubscribe link contained in emails.

Other Tracking Technologies

We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications we send to you so that we can make our

communications more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to unsubscribe, as it is not possible for us to send these emails without tracking enabled. Registered subscribers can update their communication preferences at any time by contacting us, or you can unsubscribe following the instructions in the individual email communications you receive from us.

3. WHAT KIND OF DATA DO WE COLLECT THROUGH OUR USE OF COOKIES?

In addition to the information described above, we collect information depending on the type of cookie.

Some cookies collect anonymous visitor web data used to better personalize the content, banners and promotions that you and other visitors will see. We may use the information to research and understand how our visitors’ habits in the aggregate are similar or different so that we can enhance your experience on our website(s).

We also collect information that is sent automatically by your web browser when you are connected to the website(s). We use this information for broad demographic statistics and to provide information appropriate for your computer system.

Here is a general overview of the information that we collect via cookies:

  • IP address
  • Geographic location: country, region, city (Geolocation)
  • Date and time of your request or visit to our website(s)
  • Title of the page being viewed (Page Title)
  • URL of the page being viewed (Page URL)
  • URL of the page that was viewed prior to the current page (Referrer URL)
  • Screen resolution of your device
  • The local time in your time-zone
  • Any files that you clicked on and downloaded (Download)
  • Links to an outside domain that you clicked and visited (Outlink)
  • The time it takes for webpages to be generated by the webserver and then downloaded by you as the visitor (Page speed)
  • Main language of the browser being used (Accept-Language header)
  • Browser version, browser plugins (PDF, Flash, Java, …) operating system version, device identifier (User-Agent header)
  • Language of the visited page
  • Which of our Campaigns or Event you engage with
  • Any searches you run on our Site
  • Any information you include in our online forms and any other clicks or other engagement you may have with our website(s)

We cannot and do not collect any sensitive personal information through our use of cookies on the website(s), including but not limited to information related to racial or ethnic origin, religious, political or philosophical beliefs, genetic data, biometric data for the purposes of unique identification, trade union membership, or information about your health/sex life.

4. HOW DOES THE WEBSITE(S) SHARE DATA WITH THIRD PARTY SOCIAL MEDIA PLATFORMS?

Our website(s) may use social media functionality such as Linkedin, X (formerly Twitter), InMail and the Facebook “like” button, which may collect your IP address and which page you are visiting on our website(s) and may set a cookie to enable the feature to function properly. You may be given the option by that social media site to post information about your activities on our website(s) to your profile page on that social media site. Your interactions with these features are governed by the privacy policy of the social media company that is providing them.

Please review the terms of use and privacy policies for any social media services you interact with to understand exactly how they use your information and to find out how to control, opt-out or delete such information.

5. HOW CAN I OPT OUT OF COOKIE USAGE?

You can avoid having your anonymized browsing activity tracked on our website(s) by non-essential cookies by opting out. Please bear in mind that removing or blocking cookies may impact your visitor experience and parts of such a website (e.g. log-in areas) may no longer be fully accessible.

Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself requires an opt-out cookie to have been set. You cannot remove or block web beacons, as they form part of the content of the web pages rather than placing information on your computer. However, because they work in conjunction with cookies, turning off cookies will prevent web beacons from tracking your visitor activity. The web beacon will record an anonymous visit, but cookies will not be recorded.

For more information on how to modify your browser settings to block or filter cookies, see this tutorial.

6. HOW CAN I LEARN MORE ABOUT ANY THIRD-PARTY PARTNERS YOU USE?

The service providers we use are identified in the OneTrust Privacy Preference Center. You can learn more about these service providers and particular cookies by visiting our One Trust Privacy Preference Center. You can also click on the following links for some of our third-party partners to review their privacy policies and how to opt-out of their cookies:

Adobe: http://www.adobe.com/privacy/opt-out.html

Acquia: https://www.acquia.com/about-us/legal/privacy-policy

AppNexus: https://www.appnexus.com/en/company/cookie-policy

Demandbase: https://www.demandbase.com/cookies

Facebook: https://www.facebook.com/policies/cookies

Google Analytics: http://www.google.com/analytics/learn/privacy.html; http://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on)

https://www.higherlogic.com/legal/privacy

Hotjar: https://help.hotjar.com/hc/en-us/articles/115011639887-Data-Safety-Privacy-Security

LinkedIn: https://www.linkedin.com/legal/cookie-policy;
https://www.linkedin.com/legal/cookie-policy?trk=uno-reg-guest-home-cookie-policy

LiveAgent: https://www.ladesk.com/security-privacy-policy

Marketo: https://documents.marketo.com/legal/cookies

Microsoft Bing: https://privacy.microsoft.com/en-us/privacystatement

New Relic: https://docs.newrelic.com/docs/browser/new-relic-browser/page-load-timing-resources/new-relic-cookies-used-browser

OptinMonster: https://optinmonster.com/docs/how-optin-cookies-and-the-global-cookie-work-in-optinmonster

Rubiconproject.com: http://rubiconproject.com/rubicon-project-yield-optimization-privacy-policy/platform-cookie-statement

Vimeo: https://vimeo.com/cookie_policy

Yahoo: https://policies.yahoo.com/xa/en/yahoo/privacy/topics/cookies/index.htm

X: https://help.x.com/en/rules-and-policies/x-cookies