Support

Integrated and continuous expertise at every step

Simplify and solve your most complex IT challenges with the right combination of expertise and innovation to modernize your mission critical technology.

Two people smiling and reviewing information together, representing customer or technical support."

Support at Rocket Software

Submit a case

Submit a support request in the Rocket Community portal.

Contact support

Get in touch with Rocket Software support experts.

Rocket community

Access our support community for exclusive downloads and forums.

Request a key

Purchase additional access keys for your Rocket solutions.

Documentation

Find product manuals, technical specs, and more.

MultiValue trial downloads

Explore and download our available product trials.

Rocket Business Connect

Access the MultiValue self-service portal for customers and partners.

Rocket TRUexchange

Access TRUexchange services for customers and partners.

Support Handbook

Transparency matters. Read our support policies and procedures.

Rocket Forums

Join a network of product users for self-help and practical application tips.

Customer Community Tutorials

Get an overview of the Rocket Customer Community potral

The Rocket experience

Our Community Bill of Rights

When you connect with us, you can be confident that your Rocket Experience is built upon our commitment to our customers. Download our Community Bill of Rights in one of the languages below to learn more.

 

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