Get support from Rocket Software and ASG Technologies

Help Center

Get support from Rocket Software and ASG Technologies


Integrated and continuous expertise at every step

ASG Technologies is now a part of Rocket Software. Simplify and solve your most complex IT challenges with the right combination of expertise and innovation to modernize your mission critical technology.

Support from Rocket Software

Submit a case

Submit a support request in the Rocket Community portal.

Contact support

Get in touch with Rocket Software support experts.

Rocket community

Access our support community for exclusive downloads and forums.

Training and services

Explore training sessions with experts and review our services.

Request a key

Purchase additional access keys for your Rocket solutions.


Find product manuals, technical specs, and more.

Trial download

Explore and download our available product trials.

Rocket Business Connect

Access the MultiValue self-service portal for customers and partners.

Rocket TRU exchange

Access TRUexchange services for customers and partners.

Support Handbook

Transparency matters. Read our support policies and procedures.

Community Bill of Rights

Read our commitment to treat you with respect and empathy.

Rocket Forums

Join a network of product users for self-help and practical application tips.

Support from ASG Technologies


Find the information you need for ASG products and solutions.

Knowledge base

Search customer experiences and resolutions.


Get the latest product fixes and patches.

License administration

Manage your product licenses and access.

My incidents

Track progress or open new incidents.

Professional services

Benefit from our expertise and experience.


Schedule a product training course.

Video tutorials

Watch ACCESS training videos in the portal.

Contact us

Get in touch with an ASG representative.

Modernize with Rocket Software. Without disruption.

Get started