Search Rocket site

desktop exposed filter
mobile exposed filter
Rocket News
by Rocket Software

A striking 92% of IT leaders are actively investing in AI to advance data and analytics initiatives, with an average of five projects either planned or ongoing. All these initiatives require data to[...]

MultiValue
by Mary Schulz

The Rocket MultiValue team is happy to share that we’re released version 2.1.1 of the Rocket® MultiValue Integration Server (MVIS). This release of the product provides additional support of MVIS 2.1[...]

Critical Software Infrastructure
by Gary Evans

Introduction

After nearly 40 years of working as a developer or with developers, I contend that writing code is part art and part science — a hybrid of creativity and technical skill.  I have also[...]

Critical Software Infrastructure
by Rocket Software

What makes IT modernization effective? For some, it’s all about implementing the latest and greatest tools, technologies, and processes into their IT environments as quickly as possible. But that[...]

Content and Data
by Rocket Software
Rocket Software has been selected as a Challenger in the Gartner® Magic Quadrant™ for the Service Orchestration and Automation Platforms (SOAP) market for our Workload Automation and DevOps Orchestration suite.
MultiValue
by Kathy Larson

Are you looking to test and refine your Rocket Software UniVerse applications without risking your production environment? Setting up a test server is the ideal solution for evaluating new features[...]

Application Development
by Rebecca Dilthey

Contact Center owners remain constantly challenged in ensuring that CSRs meet KPIs and attrition rates remain within range, while preparing for what’s next (AI). Getting critical, actionable data from[...]

Application Development
by Rebecca Dilthey

Introduction

Imagine a call center that operates like a well-oiled machine—where calls are handled efficiently, customer satisfaction is at an all-time high, and your bottom line is healthier than ever[...]

Application Development
by Rebecca Dilthey

It’s nearly 2025: Do you know where your customers are? (Of course you do.) What about your Customer Service Reps (CSRs) and the critical engine that powers them? (Maybe not so much.)

More than 11,200[...]