Rocket Software Helps Modernize SMC with MVIS

Rocket Software recently assisted SMC transform its business with the help of the Rocket MultiValue Integration Server (MVIS).

SMC is a global leader in pneumatic technology, with subsidiaries in 53 countries providing industrial environments with technology and products to support automation.

Focused on the mission of advancing automation for its clients, SMC also needed to automate transactions and provide real-time access to its ERP system to improve employee productivity and customer experiences.

The Australian subsidiary of SMC relies on a highly customized ERP solution called Masterpack. Based on Rocket UniVerse and Rocket System Builder, it has seen decades of development, but lacked the user interfaces and cross-platform integrations that are the hallmark of today’s modern systems.

As a result, productivity, accuracy, and user satisfaction suffered. Rather than having information available in real time, employees had to wait for the overnight process to run before being able to access it.

These delays and bottlenecks slowed operations, and had the potential to create downstream issues for customers since information like inventory counts were unavailable to sales teams.

Other challenges included...Continue reading