Search Rocket site


Financial & Banking


Established in 1875, Heritage Bank is Australia’s largest customer-owned bank with 60 branches in Queensland and broker distribution staff in Brisbane, Sydney, and Melbourne. They have approximately $9.5 billion (AUD) in assets and a staff of around 800 employees.


As a customer-owned bank, Heritage is subject to a different set of rules and regulations than the banks listed on the Australian Securities Exchange, but shares a commitment to customer satisfaction. The cost of disgruntled customers, although harder to quantify than lost revenue or recovery costs, exacerbates an already expensive situation.

It’s certainly been a long
time since we had an
unplanned outage—
perhaps three years—
which is unheard of in
our industry.
Kevin Angus
Banking, Payments, and Ancillary Systems
Heritage Bank

Want to learn more?

Case Studies

With MultiValue Application Platform, there’s no downtime down under
Download the full case study

Contact Sales

Visit contact us

Modernize with Rocket Software. Without disruption.

Get started