Industry

Retail

Company

Big 5 Sporting Goods is one of America's top retailers of name brand sporting goods and accessories. Its automated, state-of-the-art distribution center in Riverside, California, serves 434 stores throughout the western United States. Founded in 1955, the company offers a full line of merchandise, including athletic shoes, apparel, and accessories, as well as outdoor and athletic equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, snowboarding, and in-line skating.

Challenge

In recent years, Big 5 experienced rapid growth on both the financial and operations side. After the company completed an initial public offering, it faced an array of new regulatory requirements, including Sarbanes-Oxley (SOX) compliance. In addition, Big 5 opened 85 new stores in just five years. While both developments were good for the company's business, they also added new layers of complexity to the organization.

The IPO forced Big 5 to take a step back and look more closely at its operations from both a business and IT process perspective. The company was not accustomed to auditing processes involving both its IT and business units. It needed to ensure that its IT systems were properly equipped to not only support regulatory compliance, but also deliver operational efficiency, providing a foundation for future growth.

Results

  • Simplified regulatory compliance
  • Increased productivity and streamlined development processes
  • Gained new visibility into key corporate area
  • Delivered a better customer experience

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Case Studies

Streamlines Development and Satisfies Compliance Requirements
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