Customer Case Studies

Banco Lafise

Ensures Uninterrupted Service to Banking Customers
Financial & Banking
Banco Lafise, part of Grupo Lafise and Latin American Financial Services (LAFISE), is a financial institution created in 1985 to provide banking services to clients in Central America and the Caribbean. With headquarters in Miami, FL, Banco Lafise supports 160 branch offices in countries including Nicaragua, Honduras, Panama, Costa Rica, and the Dominican Republic. Its range of services includes commercial banking, corporate finance, capital markets, and foreign exchange.

The bank runs its business on Power Systems using IBM i software, and was dependent on its tape backup systems for disaster recovery operations. In the event of an unexpected incident, the financial institution required up to 48 hours to recover data and applications from its tape backup, which would have represented a substantial risk for the bank in potentially losing hundreds of millions of dollars in transactions. The Banco Lafise IT team recognized that it needed a solution to replicate the organization's Integrated Banking System (IBS) and its main banking software.

At the same time, Banco Lafise was experiencing increasing demands for 24/7 data access. To better serve its customers and partners, and to maintain a competitive position, the bank set out to develop a comprehensive high-availability and disaster recovery (HA/DR) plan. According to IT Infrastructure Manager, Diego Montes,“With our network of ATMs and all banking operations being dependent on our Power Systems running IBM i, it became imperative to have an HA/DR solution in place."

  • Provided full protection against disasters for data centers at multiple, geographically distant locations
  • Provided business continuity with minimal downtime for scheduled maintenance
  • Delivered round-the-clock data access to customers, providing a better customer experience
  • Disaster Recovery
iCluster Monitoring
As Banco Lafise grows, we have an increased responsibility to our clients. We use iCluster to guarantee 24/7 operations to our customers.
Diego Montes
IT Infrastructure Manager
Banco Lafise