Pinellas County, Florida Emergency Communications
Delivered Uninterrupted Life-Saving Services During Category 5 Hurricane
Pinellas County in the Gulf Coast of Florida is home to nearly 950,000 Floridians in major cities such as St. Petersburg, Clearwater, and Palm Harbor. As the Primary Public Safety Answering Point, the Pinellas County Emergency Communications department is responsible for processing all 911 calls.
On any given day, staff handle nearly 2,000 emergency calls from Pinellas County’s more than 3,500 citizens per square mile. Nonstop system uptime, near-instantaneous response times, and perfect coordination with ﬁeld staff are critical. Maintaining anything less than 100 percent operability during a wide-scale disaster is not an option.
- Handled 3x the call volume with no outages or latency during a recent Category 5 storm
- Kept citizens and ﬁrst responders safe with coordinated communications and warnings
- Prioritized rescue missions and delivery of critical goods and services
- Emergency Management Services