Global Financial Services Technology Provider

Whether it’s enabling real-time bank notifications so a local store owner knows he has money to pay suppliers, or streamlining concession stand payments at a sporting event so that no one misses a play, technology in the financial sector must be reliable, flexible and robust. As a provider of technology solutions to customers including banks, credit unions and securities processing organizations, this company delivers its signature line of IBM® i-based banking systems to small and medium-sized businesses around the world to ensure transactions remain seamless and secure.

The company needed a comprehensive system that could effectively track development at customer sites. Since many of their customers require enhancements to meet business requirements, it was important to implement a system that could manage the development process accurately and consistently.