Brasilcap automates IT operations and accelerates execution times
After going through an extensive search and proof-of-concept evaluation process, Brasilcap chose Rocket® Zena for its intuitive graphical whiteboarding interface, customizability and exceptional support team. Rocket® Zena guided Brasilcap through a complex, six-month implementation that involved connecting Brasilcap’s many internal systems to Zena. Through Rocket® Zena, Brasilcap operators gained complete visibility into production-level processes, empowering them to identify opportunities to further reduce operational risk. Platform users only have to look in one place to assess IT workloads and performance.
- Process visibility: IT operators have more visibility and control over business processes across the company’s financial IT ecosystem.
- Automated error handling: Brasilcap can now identify and handle errors more efficiently without developer intervention.
- Better customer service: Brasilcap can now deliver better, faster services to bondholders, thanks to its agile IT environment.
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Rocket® Zena saved our team valuable time and allowed us to focus more on customer satisfaction.