MultiValue System HealthCheck

A HealthCheck from Rocket Software MultiValue (MV) Professional Services can provide you with critical information to get the most from your Rocket MV (Rocket UniVerse, Rocket UniData, Rocket D3, and Rocket jBASE) products.

Expert consultants know how to isolate and remediate issues to get optimal system performance and help you put an effective plan in place for optimization or growth.

The consultant team then goes out to gather data from your system to determine the problems that need to be solved. Then they compile that data, build a report, and finally meet with the customer to guide them through the process.

The team can perform a HealthCheck on site or remotely, saving you travel expenses and securing a faster start. Either way, we can help you maximize the value of your Rocket MV investment.

There are two packages to choose from:

• Comprehensive HealthCheck: The most popular engagement, and the one that we recommend to most customers, includes an Expectations and Logistics Call to clarify unique requirements, followed by expert analysis of the server. Consultants prepare a detailed Findings and Recommendations Report that is reviewed with the team. To maximize the effectiveness of the HealthCheck, the report provides a roadmap for optimizing the data server.
• Extended HealthCheck: This extends the Comprehensive HealthCheck to cover implementation of recommendations from the HealthCheck. It’s particularly useful for customers who have minimal or inexperienced MV staff in-house.

If you’re ready to get started with a Rocket Software MultiValue HealthCheck, contact your Rocket account executive or Rocket Partner or email [email protected].

For more information, find the Service Packages for Rocket® MultiValue Partners and MultiValue Customers brochure on the Rocket website.