Reducing Costs and Upgrade Times with Rocket^® Terminal Emulator 

Company

Industry: Technology

Since its founding in 1936, BerkOne has stood out for its forward-thinking innovations and exceptional customer care. Headquartered in the United States, BerkOne specializes in content and process automation solutions for industries requiring high levels of audit, security, and compliance. 

Challenge

Upgrading BerkOne’s existing terminal emulator required extensive time and resources, draining productivity and hindering operations.

BerkOne’s terminal emulator processes were inefficient and tedious, requiring over 325 hours for upgrades across its 325+ users. The technical support team struggled with manual deployment for each machine, often sacrificing productivity during business hours. These inefficiencies not only strained IT resources but also impacted employees and clients relying on seamless system operations. 

Solution

Rocket Terminal Emulator delivered a streamlined, feature-rich solution tailored to BerkOne’s needs

After testing a variety of terminal emulator products, BerkOne selected Rocket Terminal Emulator for its flexible licensing, macro compatibility, and cost efficiency. To avoid disruptions, the deployment was strategically implemented over five months, department by department. Rocket Software’s support team provided exceptional guidance and customized solutions, ensuring rapid onboarding and long-term satisfaction. 

Results

Using Rocket Terminal Emulator, BerkOne elevated operational efficiency and drastically reduced costs. 

The new solution delivered significant cost savings, with a projected 48% reduction in costs over five years compared to the previous system. It also drastically improved time efficiency, cutting upgrade times by 80%, from 325 hours to just minutes. This allowed IT resources to shift their focus to strategic, customer-oriented projects, boosting overall productivity. Furthermore, employees provided positive feedback, praising the platform's enhanced functionality and customizability, which significantly increased user satisfaction. 

Get started with Rocket^® Secure Host Access

As the industry has evolved, so, too, has Rocket’s direction around terminal emulation. Rocket Secure Host Access is a security-first terminal emulator that extends enterprise identity and access management (IAM) solutions and best practices to keep green screen access secure, and it is Rocket’s flagship terminal emulation solution.