Reducing Costs and Upgrade Times with Rocket^® Terminal Emulator 

Entreprise

Secteur: Technologie

Since its founding in 1936, BerkOne has stood out for its forward-thinking innovations and exceptional customer care. Headquartered in the United States, BerkOne specializes in content and process automation solutions for industries requiring high levels of audit, security, and compliance. 

Défi

Upgrading BerkOne’s existing terminal emulator required extensive time and resources, draining productivity and hindering operations.

BerkOne’s terminal emulator processes were inefficient and tedious, requiring over 325 hours for upgrades across its 325+ users. The technical support team struggled with manual deployment for each machine, often sacrificing productivity during business hours. These inefficiencies not only strained IT resources but also impacted employees and clients relying on seamless system operations. 

Solution

Rocket Terminal Emulator delivered a streamlined, feature-rich solution tailored to BerkOne’s needs

After testing a variety of terminal emulator products, BerkOne selected Rocket Terminal Emulator for its flexible licensing, macro compatibility, and cost efficiency. To avoid disruptions, the deployment was strategically implemented over five months, department by department. Rocket Software’s support team provided exceptional guidance and customized solutions, ensuring rapid onboarding and long-term satisfaction. 

Résultats

Using Rocket Terminal Emulator, BerkOne elevated operational efficiency and drastically reduced costs. 

The new solution delivered significant cost savings, with a projected 48% reduction in costs over five years compared to the previous system. It also drastically improved time efficiency, cutting upgrade times by 80%, from 325 hours to just minutes. This allowed IT resources to shift their focus to strategic, customer-oriented projects, boosting overall productivity. Furthermore, employees provided positive feedback, praising the platform's enhanced functionality and customizability, which significantly increased user satisfaction. 

Commencez avec Rocket^® Secure Host Access

Avec l'évolution du secteur, la stratégie de Rocket en matière d'émulation de terminal a également évolué. Rocket Secure Host Access est un émulateur de terminal axé sur la sécurité qui étend les solutions et les bonnes pratiques de gestion des identités et des accès (IAM) d'entreprise afin de sécuriser l'accès aux écrans verts. Il s'agit de la solution phare de Rocket en matière d'émulation de terminal.