Supporting retailers with efficient and secure payment systems with Rocket^® DevOps (formerly Rocket^® Aldon)

Company

Industry: Information Technology and Services

A leading US-based provider of retail POS solutions, supporting thousands of retailers nationwide with secure and innovative transaction technology.

Challenge

The company needed a reliable way to deploy secure software updates to thousands of retailers while overcoming risks of manual processes and team turnover.

Retailers rely on timely, secure updates to ensure smooth transactions and maintain customer satisfaction. However, the company faced significant challenges in its software deployment process. These included the risks associated with manual deployments, such as errors and delays, and inconsistent coding practices caused by frequent team turnover. Additionally, there was no clear, traceable process in place for tracking or auditing software updates, making it difficult to identify issues or ensure accountability. These challenges created inefficiencies, increased the risk of downtime, and posed potential security concerns for the company. 

Solution

Rocket DevOps and Rocket Lifecycle Manager automated deployments, enhanced traceability, and provided a centralized, secure system for managing updates.

By implementing Rocket DevOps and Rocket Lifecycle Manager, the company transformed its software deployment process. They cut repetitive tasks, saving time and minimizing errors. Reliable traceability allowed them to easily track and audit every step of the deployment lifecycle. Additionally, they centralized critical knowledge and documentation within a secure repository, improving collaboration and ensuring consistent access. These changes reduced risks and enhanced long-term adaptability, positioning the company for sustained growth and smoother operations.

Results

The company achieved faster, safer, and more efficient software updates, with traceable processes that strengthened security and streamlined operations.

Rocket solutions delivered a comprehensive approach to streamline operations, featuring automated deployment, precise tracking, and long-term efficiency. These tools also secured sensitive data, ensuring compliance with industry standards and protecting client information. 

Additionally, updates and system improvements could be rolled out across thousands of clients, reducing downtime and increasing overall productivity. This combination of security, efficiency, and scalability made Rocket an invaluable partner for managing complex, large-scale systems.

Get Started with Rocket DevOps and Rocket Lifecycle Manager

Discover how Rocket Software can help you streamline deployments, boost security, and enable consistent updates for your business.