Supporting retailers with efficient and secure payment systems with Rocket^® DevOps   

Company

Industry: Information Technology and Services

A leading US-based provider of retail POS solutions, supporting thousands of retailers nationwide with secure and innovative transaction technology.

Challenge

The company needed a reliable way to deploy secure software updates to thousands of retailers while overcoming risks of manual processes and team turnover.

Retailers rely on timely, secure updates to ensure smooth transactions and maintain customer satisfaction. However, the company faced significant challenges in its software deployment process. These included the risks associated with manual deployments, such as errors and delays, and inconsistent coding practices caused by frequent team turnover. Additionally, there was no clear, traceable process in place for tracking or auditing software updates, making it difficult to identify issues or ensure accountability. These challenges created inefficiencies, increased the risk of downtime, and posed potential security concerns for the company. 

Solution

Rocket Aldon Deployment Manager and Lifecycle Manager automated deployments, enhanced traceability, and provided a centralized, secure system for managing updates.

By implementing Rocket Aldon Deployment Manager and Lifecycle Manager, the company transformed its software deployment process, automating repetitive tasks to save time and reduce errors. They established reliable traceability, allowing them to track and audit every step of the deployment lifecycle with ease. Additionally, they centralized critical knowledge and documentation within a secure repository, enabling better collaboration across teams and ensuring that information is consistently accessible. These changes not only reduced risks but also enhanced long-term adaptability, positioning the company for sustained growth and streamlined operations. 

Results

The company achieved faster, safer, and more efficient software updates, with traceable processes that enhanced security and streamlined operations.

Rocket Software’s tools provided a comprehensive solution for streamlining operations, offering automated deployment, accurate tracking, and long-term efficiency. With these tools, sensitive data was kept secure, ensuring compliance with industry standards and protecting client information. Additionally, updates and system improvements could be rolled out seamlessly across thousands of clients, reducing downtime and increasing overall productivity. This combination of security, efficiency, and scalability made Rocket Software an invaluable asset for managing complex, large-scale systems. 

Get started with Rocket DevOps

Ready to bring these benefits to your organization? Discover how Rocket Software can help you streamline deployments, boost security, and ensure efficient updates for your business.