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Caso di studio
Ottimizzazione dell'analisi della forza lavoro con IBM ® Db2 Query Monitor per z/OS ®
Un fornitore globale di soluzioni HR ha migliorato l'accuratezza delle buste paga e la soddisfazione dei dipendenti semplificando i flussi di lavoro e sfruttando l'analisi in tempo reale con IBM Db2 Query Monitor e IBM Db2 Query Management Facility (QMF). Ecco come IBM Db2 Query Monitor per z/OS ha contribuito.
Azienda
Settore: Consulenza IT e servizi gestiti
Un fornitore globale di soluzioni HR al servizio di piccole imprese, aziende Fortune 500 e qualsiasi altro settore. Con clienti in oltre 100 paesi, garantisce pagamenti puntuali e accurati di stipendi e benefit.
Sfida
Il mantenimento di servizi essenziali per i dipendenti, come la gestione delle buste paga, ha incontrato ostacoli a causa della carenza di personale e della crescente complessità del sistema.
Il fornitore di servizi HR si affidava a oltre 30 sottosistemi Db2 supportati da un piccolo team di amministratori di database. Senza strumenti specializzati, il team non poteva gestire in modo proattivo le prestazioni del database. Era esposto a ritardi che potevano avere ripercussioni sui pagamenti di stipendi e benefit a livello globale.
Soluzione
IBM Db2 Query Monitor e QMF per z/OS hanno rivoluzionato il modo in cui il provider gestiva le prestazioni, le query e le analisi del database .
Per risolvere i colli di bottiglia delle prestazioni, il fornitore ha implementato IBM Db2 Query Monitor, che identifica le query con prestazioni insufficienti e suggerisce ottimizzazioni. In abbinamento a IBM QMF, una piattaforma di analisi in tempo reale, l'azienda ha ottenuto una migliore visibilità dei dati e un incremento dell'efficienza operativa. Oltre 400 dipendenti hanno utilizzato i dashboard QMF in diversi reparti, dalla gestione delle paghe allo sviluppo delle applicazioni, e l'organizzazione ha trasformato i propri flussi di lavoro e ridotto i tempi di acquisizione delle informazioni.
Risultati
Ha ottenuto un miglioramento nell'erogazione dei servizi, visibilità operativa in tempo reale e una risoluzione dei problemi notevolmente più rapida .
L'implementazione ha portato a una significativa riduzione dei tempi di risoluzione delle query, da diversi giorni a meno di uno, insieme a un monitoraggio avanzato delle prestazioni che ha consentito miglioramenti proattivi di query e indici. I dashboard delle prestazioni del database in tempo reale hanno permesso a oltre 400 membri del team di monitorare in modo collaborativo le metriche chiave, supportando gli obiettivi di trasformazione digitale e consentendo un'implementazione sicura del cloud ibrido per la futura scalabilità.
Scarica
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