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Étude de cas
Optimisation de l'analyse des effectifs avec IBM ® Db2 Query Monitor pour z/OS ®
Un fournisseur mondial de solutions RH a amélioré la précision de ses paies et la satisfaction de ses employés en simplifiant ses flux de travail et en exploitant les analyses en temps réel avec IBM Db2 Query Monitor et IBM Db2 Query Management Facility (QMF). Voici comment IBM Db2 Query Monitor pour z/OS a contribué à son succès.
Entreprise
Secteur d'activité: Conseil informatique et services gérés
Fournisseur mondial de solutions RH au service des PME, des entreprises du Fortune 500 et de toutes les autres. Avec des clients dans plus de 100 pays, nous garantissons des paiements de paie et d'avantages sociaux précis et ponctuels.
Défi
Le maintien des services essentiels aux employés, comme la gestion des salaires, s’est heurté à des obstacles en raison du manque de personnel et de la complexité croissante du système.
Le prestataire RH s'appuyait sur plus de 30 sous-systèmes Db2, pris en charge par une petite équipe d'administrateurs de bases de données. Sans outils spécialisés, l'équipe ne pouvait pas gérer proactivement les performances de la base de données. Elle était vulnérable aux retards pouvant impacter le paiement des salaires et des avantages sociaux à l'échelle mondiale.
Solution
IBM Db2 Query Monitor et QMF pour z/OS ont révolutionné la façon dont le fournisseur gérait les performances, les requêtes et les analyses des bases de données .
Pour remédier aux goulots d'étranglement des performances, le fournisseur a mis en œuvre IBM Db2 Query Monitor, qui identifie les requêtes sous-performantes et recommande des optimisations. Grâce à IBM QMF, une plateforme d'analyse en temps réel, l'entreprise a bénéficié d'une meilleure visibilité sur les données et d'une efficacité opérationnelle accrue. Plus de 400 employés ont utilisé les tableaux de bord QMF dans plusieurs services, de la paie au développement d'applications. L'organisation a ainsi transformé ses flux de travail et réduit le temps d'accès aux informations.
Résultats
Nous avons obtenu une prestation de services améliorée, une visibilité opérationnelle en temps réel et une résolution des problèmes nettement plus rapide .
La mise en œuvre a permis une réduction significative des délais de résolution des requêtes, passant de plusieurs jours à moins d'un jour, ainsi qu'une surveillance améliorée des performances, permettant des améliorations proactives des requêtes et des index. Des tableaux de bord de performance des bases de données en temps réel ont permis à plus de 400 membres de l'équipe de surveiller collaborativement les indicateurs clés, soutenant ainsi les objectifs de transformation numérique et permettant un déploiement sécurisé du cloud hybride pour une évolutivité future.
Téléchargements
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