Case study

Maximizing Productivity and Collaboration with Rocket® Reflection Desktop 

Reliance Inc

Reliance, Inc., a leader in metals processing, needed a secure and effective solution to streamline operations and ensure compliance with strict regulations. By implementing Rocket® Reflection Desktop and MSS (Rocket® Host Access Management and Security Server (MSS)) they achieved enhanced security, improved productivity, and simplified processes. Here’s how Rocket Reflection Desktop contributed to their success.

Challenge

Reliance faced challenges with secure, standardized access to multiple ERP systems while upholding compliance. Issues included managing licenses, centralizing control, and integrating modern functionality to streamline operations and meet regulations.

Solution

Rocket Reflection Desktop and MSS offered secure host access with two-factor authentication, centralized management, and automation tools. These solutions streamlined workflows, ensured compliance, and boosted productivity across Reliance’s ERP systems.

Results

Reliance improved security with fast, compliant access, streamlined operations with centralized management, and boosted productivity through automated workflows. These tools provided seamless host access and significant operational gains.

Reflection Desktop and MSS have improved our user experience, and we now have a clear central view of who has access to what systems to ensure correct licensing and security compliance. We found a valued partner with a team that has gone above and beyond to support us.” 

Frané Baljkas Systems Engineer Reliance, Inc

Company

Industry: Manufacturing

Reliance, Inc., based in California, USA, is a metals processing and inventory management company serving over 125,000 customers. They supply more than 100,000 metal products to a wide range of industries.

Challenge

Reliance needed secure, standardized access to multiple ERP systems with modern features, centralized control, and built-in compliance.

Reliance faced the challenge of managing diverse ERP systems while providing secure, compliant, and user-friendly host access. Addressing license compliance, improving operations, and simplifying connectivity across their network were top priorities. To achieve this, they implemented innovative solutions tailored to their unique business needs.

 

Solution

Rocket Reflection Desktop and MSS offer secure access, two-factor authentication, and automation tools to boost productivity, streamline operations, and ensure compliance.

Rocket Reflection Desktop and MSS enabled Reliance to secure host access with two-factor authentication, centralized configuration, and automation tools. These solutions simplified workflows and supported efficient, compliant operations. Additionally, they provided enhanced security measures to safeguard sensitive data and streamline processes.

Results

Reliance improved security, productivity, and onboarding efficiency with centralized management and workflow automation.

With Rocket Reflection Desktop and MSS, Reliance strengthened security, supported compliance, and improved productivity through automation. Centralized management simplified workflows, onboarding, and operational processes, delivering seamless host access across systems. This enabled the organization to scale its operations more efficiently while maintaining robust system performance.

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