End User License Agreement (EULA) - effective prior to January 16, 2025
Business Support Agreement - effective prior to January 16, 2025
Business Support Agreement - May 1, 2024 - June 12, 2025
Business Support Agreement - June 12, 2025 - August 12, 2025
Extended Support Addendum - effective prior to January 16, 2025
Customer Terms for Professional Services - effective prior to January 16, 2025
Additional License Authorizations for ACUCOBOL®/extend™ software products (prior to May 1, 2024)
Additional License Authorizations for COBOL-IT software products (prior to May 1, 2024)
Additional License Authorizations for CORBA software products (prior to May 1, 2024)
Additional License Authorizations for Host Connectivity software products (prior to May 1, 2024)
Additional License Authorizations for Mainframe ADLM software products (prior to May 1, 2024)
Additional License Authorizations for RM/COBOL software products (prior to May 1, 2024)
Non-Production Licensing Guide - effective prior to May 1, 2024
Translated and localized versions of the Business Support Agreement
French - effective prior to May 1, 2024
French - May 1, 2024 - July 21, 2025
German - effective prior to May 1, 2024
German - May 1, 2024 - July 21, 2025
Italian - effective prior to May 1, 2024
Italian - May 1, 2024 - June 12, 2025
Spanish - effective prior to May 1, 2024
Spanish - May 1, 2024 - June 12, 2025
Translated and localized versions of the Extended Support Addendum - effective prior to May 1, 2024
Translated and localized versions of the Customer Terms for Professional Services - effective prior to May 1, 2024
Brazil
End User License Agreement (Portugese)
End User License Agreement (English)
Canada and the rest of North and South America (other than
Brazil, Mexico and the United States)
End User License Agreement (English)
End User License Agreement (French)
Mexico
End User License Agreement (English)
End User License Agreement (Spanish)
United States
End User License Agreement (English)
Professional Services Agreement (English)
Australia
End User License Agreement (English)
China
End User License Agreement (English/Chinese)
Hong Kong
End User License Agreement (English)
India
End User License Agreement (English)
Japan
End User License Agreement (English/Japanese)
New Zealand
End User License Agreement (English)
Singapore
End User License Agreement (English)
South Korea
End User License Agreement (English)
Austria, Central and Southeastern European countries
End User License Agreement (German)
End User License Agreement (English)
Professional Services Agreement (German)
Professional Services Agreement (English)
Benelux
End User License Agreement (English)
Professional Service Agreement (English)
France
End User License Agreement (French)
End User License Agreement (English)
Professional Services Agreement (French)
Germany
End User License Agreement (German)
End User License Agreement (English)
Professional Services Agreement (German)
Professional Services Agreement (English)
Italy
End User License Agreement (Italian)
End User License Agreement (English)
Middle East
End User License Agreement (English)
Nordics
End User License Agreement (English)
Portugal
End User License Agreement (English)
South Africa
End User License Agreement (English)
Spain
End User License Agreement (English)
End User License Agreement (Spanish)
Switzerland
End User License Agreement (German)
End User License Agreement (English)
Professional Services Agreement (German)
Professional Services Agreement (English)
UK, Ireland and all other EMEA countries
End User License Agreement (English)
Professional Services Agreement (English)
OpenText Software Maintenance Program Handbook - Protect - effective prior to May 1, 2024
OpenText Software Maintenance Program Handbook - Prime Protect - effective prior to May 1, 2024
OpenText Software Maintenance Program Handbook – Protect – effective May 1, 2024 – August 19, 2025
OpenText Software Maintenance Program Handbook – Prime Protect – effective May 1, 2024 – August 19, 2025
Premium Support Handbook – effective May 1, 2024
Premium Support Handbook – offered to customers by OpenText prior to May 1, 2024
Extended Support Handbook – effective May 1, 2024
Extended Support Handbook – offered to customers by OpenText prior to May 1, 2024
Americas
Software Support Terms and Conditions (Americas except Brazil and Mexico)
Mexico
Software Support Terms and Conditions (Spanish)
EMEA (note regional exceptions)
Software Support Terms and Conditions (general, note regional exceptions, English)
Austria
Software Support Terms and Conditions (English)
Software Support Terms and Conditions (German)
Benelux
Software Support Terms and Conditions (English)
France
Software Support Terms and Conditions (English)
Software Support Terms and Conditions (French)
Germany
Software Support Terms and Conditions (English)
Software Support Terms and Conditions (German)
Italy
Software Support Terms and Conditions (English)
Software Support Terms and Conditions (Italian)
Nordics
Software Support Terms and Conditions (English)
Spain
Software Support Terms and Conditions (English)
Software Support Terms and Conditions (Spanish)
Switzerland