RBC Modernization Update: Unified Login and Enhanced Security This Fall

We’re entering the next phase of the Rocket Business Connect (RBC) modernization journey. Building on last year’s move to the cloud, we’re rolling out two updates this fall designed to simplify access and strengthen security—without disrupting your work.

Why this matters

These changes align with Rocket’s mission of Modernization without Disruption. You’ll get a simpler, unified login experience and a modern sign-in flow that enhances account protection, while your day-to-day RBC experience remains the same.

What’s changing

Late October: We’re retiring the “International users” sign-in page. All users—regardless of location—will log in through the same global server. Your existing bookmarks should still work, but we recommend updating to the standard RBC login page.

vNovember 3: We’re launching a modernized, more secure login process for all active users. If you haven’t logged in recently, this is a good time to sign in and confirm your account is active.

What you need to do

• Update bookmarks to the standard RBC login URL.
• Log in before October 22 to confirm your account is active.
• Watch for an on-screen prompt with any one-time steps during your first login after November 3.

What won’t change

• Your RBC data, permissions, and core workflows are not changing as part of this update.
• You will continue to use your existing username and password unless prompted otherwise during the new sign-in process.

How we’re minimizing disruption

We’re making incremental, modern improvements and monitoring closely.

Security and privacy

The new sign-in process adds modern identity standards and stronger protections.

There is no change to how your data is handled as part of this update. For details, see our Privacy Notice and Security Practices.

FAQs

Q. Who is impacted?  

A. All RBC users.

Q. Do I need to take action now?  

A. Update your bookmark and log in before October 22 to ensure your account is active.

Q. Will I need to set up anything new for sign-in?  

A. You may see a one-time prompt during your first login after November 3. Follow the on-screen steps.

Q. What if I haven’t logged in for a long time?

A. Try signing in now. If you can’t access your account, try:

Forgot your RBC ID?
Forgot your RBC Password? 
Create/Change your Password?

Contact us: [email protected]

Q. Will APIs or integrations be impacted?  

A. No changes are expected. If you manage service accounts or integrations, contact us: [email protected]