Last updated: March 28, 2024
Rocket Software (“we,” “us,” “our”) engages affiliates and third parties in order to assist with service support and to facilitate our business operations. Such affiliates and third parties may, as processor or sub-processor (as the context requires) process personal data on behalf of our customers and/or Rocket Software. We set out below a current list of such affiliates and third parties, which may be updated from time to time.
Our corporate affiliates process personal data in connection with services support and for our activities in relation to hiring and human-resources data. Below is a current list of our corporate affiliates that process such data, which may be updated from time to time. All affiliates listed below have entered into an Intragroup Data Processing Agreement including the applicable Standard Contractual Clauses as well as other legally required documentation in accordance with applicable data protection and privacy laws.
Rocket Software Corporate Affiliate | Location |
Rocket Software UK Limited | United Kingdom |
Rocket Software B.V. | Netherlands |
Rocket Software Technologies Inc. (France) | France |
Rocket Software Technologies Inc (Italy) | Italy |
Rocket Software Pty Ltd | Australia |
Rocket Software Deutschland GmbH | Germany |
Rocket Software Development Pvt Ltd | India |
Rocket Software Canada, Inc. | Canada |
Rocket Software Japan KK | Japan |
Rocket Software Lithuania UAB | Lithuania |
Rocket Software Switzerland, SA | Switzerland |
Rocket Software do Brasil Ltda | Brazil |
We use third-party service providers when carrying out activities in relation to our business operations. These fall into the following groups:
Entity Name | Processing activity | Data Hosting Location |
Cisco Systems | Webex conferencing tool | USA |
Microsoft | Office 365 applications | USA |
Marketo | Marketing platform | USA |
Salesforce | Support portal and CRM platform | USA |
Oracle | Procurement and sales accounting and reporting | USA |
Amazon Web Services, Inc. | SaaS products hosting | USA, Ireland |
Clari | Salesforce CRM tool | USA |
Cyxtera | SaaS products hosting | USA |
Drift | Website chatbot | USA |
Equinix | Cloud hosting (SaaS application) | USA |
Corporate member page | USA | |
HotJar | Website marketing analytics (heatmaps) | USA |
Level 3 Communications | VoIP | USA |
Business members platform | USA | |
MK Descartes | Export control compliance | USA |
Atlassian (JIRA) | Internal service and work management tool | USA |
NetSuite | ERP tool | USA |
Oracle | Vendor and expense admin | USA |
Salesloft | Sales prospecting tool | USA |
X (formerly Twitter) | Corporate communication channel, Website cookies | USA |
Zoominfo | Prospecting contacts | USA |
Business operations providers help provide underlying technology and applications for our hiring and recruitment processes, marketing, and communications.
In order to assist with our business operations, we use:
Entity Name | Processing activity | Data Hosting Location |
Workday | HRIS and hiring tool | USA |
IBM Corporation [USA] | Communications tool (Slack) | USA |
Microsoft | Office 365 applications | USA |
Precisely Corporation | Sales compensation tool | USA |
Corporate member page | USA | |
GaggleAMP | Push notifications to social media | USA |
X (formerly Twitter) | Corporate communication channel, Website cookies | USA |
Rocket Software will make updates to the processor and sub-processor lists via this website. If you would like to subscribe for updates, please add an RSS reader extension to your browser (Chrome, Firefox).
We would be pleased to help with any request for additional information. Please contact our Data Protection Officer by email at [email protected], including in the subject line “Third Party Privacy Inquiry.”