Building a Modern Experience with Rocket^® UniVerse

Company

Industry: Retail

 Tailored Brands is an omnichannel retailer operating popular brands like Men’s Wearhouse, Jos. A. Bank, and Moores. With over one thousand stores and a growing ecommerce presence, it serves customers across the U.S. and Canada while manufacturing products in 14 countries. 

Challenge

Tailored Brands needed to modernize its MultiValue systems to meet evolving business demands and drive better customer and employee experiences.

Tailored Brands has a reputation for innovation, including being among the first retailers to launch rewards programs. However, their existing MultiValue systems faced mounting pressures from growing data volumes, mobile app usage, and demand for ecommerce capabilities. These challenges strained technology teams and slowed response to emerging business opportunities. The company sought a way to modernize its systems, integrate modern development tools, and adapt quickly to challenges like the COVID-19 pandemic, which shifted consumer habits to digital-first commerce.  

Solution

An upgrade to Rocket UniVerse and integration with Rocket MVIS provided the tools Tailored Brands needed to modernize operations and accelerate new capabilities. 

Tailored Brands partnered with Rocket Software to enhance its MultiValue systems using Rocket UniVerse and Rocket MVIS. This collaboration expanded system capabilities with advanced tools, enabling modern programming languages like Python and RESTful APIs for seamless integration. Adopting the OpenAPI standard allowed Tailored Brands to build a stronger ecommerce infrastructure, boosting digital capabilities to meet changing consumer demands. 

Rocket Software supported the transition, helping the company navigate remote work and expand online retail during the pandemic. This modernization delivered the innovation Tailored Brands needed while minimizing disruptions and avoiding high costs. 

Results

Tailored Brands successfully achieved modernization without disruption, improving flexibility, cost efficiency, and customer satisfaction. 

Tailored Brands partnered with Rocket Software to modernize its MultiValue applications, achieving greater flexibility, significant cost savings, while avoiding the headaches of disruptive migrations. By adding new ecommerce features and upgrading existing systems, the company adapted swiftly during the pandemic. Streamlined onboarding enabled employees to access critical customer data, while seamless point-of-sale transactions increased customer satisfaction. This thoughtful modernization not only strengthened resilience but also positioned Tailored Brands for long-term success in an evolving market. 

Get Started with Rocket UniVerse and Rocket MVIS

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