Case study

Streamlining Processes with Rocket® Terminal Emulator 

A major Canadian bank faced challenges managing multiple terminal emulation solutions, creating inefficiencies and higher costs. Here’s how Rocket Terminal Emulator (Web Edition) helped to overcome it. 

Challenge

Maintaining multiple terminal emulation solutions increased complexity, costs, and operational inefficiencies. 

Solution

The bank adopted Rocket Terminal Emulator (Web Edition), enabling a seamless transition to a cloud-based solution with improved flexibility and reduced complexity.

Results

The transition streamlined workflows, reduced costs, enhanced customer service, and provided a future-ready infrastructure. 

From the beginning, Rocket Terminal Emulator has been incredibly easy to implement within our organization. Working with Rocket Software to consolidate our terminal emulation tools has helped reduce complexity without disrupting operations."

Project Manager Major Canadian Bank

Company

Industry: Financial & Banking 

A major Canadian bank serving personal and business customers with reliable, mission-critical financial services that support day-to-day operations and long-term goals.

Challenge

Inefficiencies from multiple terminal emulators increased costs, complicated IT management, and made user support challenging. 

The bank faced high costs, complex IT operations, and inconsistent user support due to multiple terminal emulators. They needed a unified solution to streamline processes, reduce expenses, and improve responsiveness to IT and customer needs. 

 

Solution

Rocket Terminal Emulator (Web Edition) provided secure, flexible access to mainframe applications, seamless integration, and tighter security, meeting the bank’s needs without disrupting workflows. 

Rocket Terminal Emulator (Web Edition) enabled the bank to securely access mainframe applications from any device, offering greater flexibility. Seamless integration made adoption effortless, while advanced security protocols safeguarded sensitive data and maintained compliance. 

Results

Partnering with Rocket Software helped the bank simplify operations, increase flexibility, improve customer service, and save costs by consolidating solutions under one contract.

The cloud-based solution cut through complexity, made terminal management more efficient, and sped up access to data, helping teams work faster and sever customer better. 

Get started with Rocket® Secure Host Access

As the industry has evolved, so, too, has Rocket’s direction around terminal emulation. Rocket Secure Host Access is a security-first terminal emulator that extends enterprise identity and access management (IAM) solutions and best practices to keep green screen access secure, and it is Rocket’s flagship terminal emulation solution.

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Rocket Terminal Emulator

Highly configurable terminal emulator at a fraction of the cost

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