Major Bank in the Philippines: Cutting Costs Amid Automation Migration

Case study

A top bank in the Philippines partnered with Rocket Software to modernize automation, lower costs, and streamline workflows. It needed a seamless migration with minimal disruption. Here’s how Rocket^® Zeke^™, Rocket^® Zara^™ and Rocket^® Zack^® helped make it happen.

The bank faced rising costs from current automation tools and needed a seamless transition to maintain operations during the upgrade.

Rocket Software provided cost-effective solutions, including Rocket Zeke, Rocket Zara and Rocket Zack, allowing for smooth migration with minimal impact and easy user adoption.

The bank completed its migration ahead of schedule, achieved significant cost savings, and empowered staff with intuitive, modern automation tools.

Rocket Software met all the criteria that we look for in a solutions vendor. As an existing customer of Rocket Software, they bring a strong track record, coupled with a longstanding local presence and support that made the whole process simple from start to finish."

VP A top-five banking institution in the Philippines

Company

Industry: Financial & Banking

This Philippine banking institution, ranked among the top five in the country, provides a suite of financial services to retail and corporate clients, supporting a wide range of economic initiatives.

Challenge

The bank was incurring rising expenses from its current workload automation tools. It required a cost-effective alternative that maintained operational efficiency without compromise.

Automation is critical to the bank's mainframe operations, which handle over 16,000 daily jobs across core systems like credit card and general ledger (GL) systems. However, growing costs from current tools had become unsustainable. The bank needed an automation tool that could integrate with existing systems, be easy for the team to adopt, and deliver significant cost savings—all within a tight timeline to minimize migration disruptions.

Solution

Rocket Software replaced the bank’s systems with Rocket Zeke, Rocket Zara and Rocket Zack, delivering a cost-effective, easy-to-manage automation solution.

The migration started by converting more than 20 competitor databases over to Rocket Zeke and an additional seven into Rocket Zack. These new tools offered key benefits, such as eliminating calendar maintenance with advanced automation and streamlining operations. Their user-friendly design sped up onboarding and adoption, while strong local support kept the migration on track. The bank’s team quickly mastered the new tools, boosting efficiency and avoiding delays.

Results

Rocket Software enabled the bank to complete its entire migration by late 2022, ahead of schedule, while drastically cutting costs.

The collaboration between Rocket Software and the bank was highly successful, delivering impressive results. Rocket Zeke went live in April 2022, with Rocket Zack and Rocket Zara completed by October, ensuring the project stayed on schedule. The bank achieved greater-than-expected cost savings, gaining a strong competitive edge. Operational processes were simplified with tools that reduced maintenance and streamlined scheduling. Rocket Software's user-friendly interface empowered staff to adapt quickly and independently manage workloads.

Get Started with Rocket Zeke , Rocket Zara and Rocket Zack

Automation doesn’t have to be complex or expensive. See how Rocket Software can help your organization reduce costs, simplify workflows, and achieve operational excellence.

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