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Rocket Software presenta una nueva experiencia de foro de clientes para mejorar la comprensión del valor del cliente y la participación de la comunidad.

30 October, 2025

Resumen

Forum delivers exclusive product insights and fosters peer-to-peer customer engagement

WALTHAM, Mass. – Oct. 30, 2025 - Rocket Software, a global technology leader in modernization software, today unveiled its redesigned customer forum to empower collaboration and deliver a seamless, engaging experience for engineering and programming end users. The Rocket Forum features an intuitive customer experience, providing a central hub for customers, decision-makers, and industry experts to network, share best practices, and collaborate.

With more than 7,000 active members worldwide, the Rocket Forum is a thriving community generating an average of 3,000 conversations a month among IT professionals, industry experts and Rocket Software employees. Members benefit from peer-to-peer collaboration, exclusive product updates, early access to resources, and direct interaction with more than 1,000 Rocket Software experts for timely insights and technical support.

“After working closely with our customers, we are excited to launch the redesigned Rocket Forum to help maximize value from Rocket Software’s solutions,” said Jay Leader, Chief Customer Officer at Rocket Software. “The forum will benefit our customers and partners by providing Rocket Software with valuable real-time insights through forum discussions, Ask Me Anything (AMA) sessions, success stories, and direct engagements with our teams.”  

The redesigned forum also features:

  • A streamlined single sign-on system across the Rocket Software ecosystem, providing a seamless experience for users to access insights and engage with their community members
  • A new personalized experience with tailored content based on the products they use making it easier to connect, learn, and contribute

"When my mind can't find solutions to problems, I turn to [the] Rocket Forum for help,” said Alberto Ferraz, Technical Chief at E.S.I.C. - Serviços De Informática, Lda. “In 99% of cases, that help arrives and allows me to overcome the obstacle."  

Members can also participate in a robust gamification system with badges, ranks, and points, creating a more interactive and enjoyable experience.

To learn more about the Rocket Forum, please visit here: https://community.rocketsoftware.com/home  


About Rocket Software

Rocket Software es líder tecnológico global en modernización y un socio predilecto que impulsa a las principales empresas del mundo en sus procesos de modernización, abarcando desde los sistemas centrales hasta la nube. Con la confianza de más de 12.500 clientes y 750 socios, y con más de 3.200 empleados en todo el mundo, Rocket Software permite a los clientes optimizar sus datos, aplicaciones e infraestructura para ofrecer servicios esenciales que impulsan nuestro mundo moderno. Rocket Software es una corporación privada estadounidense con sede en el área de Boston y centros de excelencia estratégicamente ubicados en Norteamérica, Europa, Asia y Australia. Rocket Software es una empresa del portafolio de Bain Capital Private Equity. Siga a Rocket Software en LinkedIn y X o visite www.RocketSoftware.com .

Para consultas de los medios:

Lacey Darrow  

[email protected]