Case study

Delivering Efficient Growth Leveraging Their Partners With Rocket® EDX 

Buske Logistics, a leader in logistics solutions, struggled to keep pace with rapid growth and complex supply chain operations. They needed a more agile, scalable EDI solution to meet partner demands. Here’s how Rocket EDX helped.

Challenge

Rapid 35% warehouse growth in 18 months strained Buske Logistics’ infrastructure. Their EDI vendor couldn’t support specific trading partner needs, impacting growth and operational efficiency. 

Solution

Partnering with Rocket Software, Buske Logistics implemented Rocket EDX, a managed EDI service. This streamlined transactions, tailored partner solutions, and integrated customer data with their WMS. 

Results

With Rocket EDX, Buske Logistics seamlessly scaled operations, reduced EDI costs by 20%-40%, improved service quality, and freed IT resources to focus on growth. 

The Rocket team is easily accessible around the clock, timely with responses, and knowledgeable about the actions that need to be taken to resolve issues."

Jason Rexford Director of Automotive Operations

Company

Industry: Transportation

Buske Logistics provides warehousing, transportation, and data solutions for top automotive and beverage brands. With 19 North American locations and 3.5 million square feet of warehouse space, they are known for their customer-focused, partnership-driven approach to success.

Challenge

Scaling warehouse and EDI operations with outdated systems that couldn’t meet partner-specific needs, leading to inefficiencies and growth risks. 

Rapid growth exposed limitations in existing EDI systems, which lacked flexibility to handle tailored partner requirements. This created operational inefficiencies, delaying processes and threatening the ability to scale effectively.

 

Solution

Rocket EDX, an advanced EDI tool, integrates effortlessly with WMS to enable seamless, customized transactions. Backed by Rocket Software experts for smooth implementation. 

Rocket EDX simplifies EDI integration with WMS, streamlining transactions and improving efficiency. With expert support from Rocket Software, this tailored solution ensures seamless operations, enhancing business workflows and saving time. 

Results

Achieved 20–40% cost savings through automation, improved customer service via role-based dashboards, and provided faster issue resolution to reduce disruptions. 

Streamlined operations with significant cost reductions, enabling businesses to allocate resources more effectively and focus on growth. Enhanced customer experiences through tailored, user-friendly dashboards that provide personalized insights and seamless interactions. Minimized downtime with efficient issue resolution, ensuring uninterrupted workflows and maintaining high levels of productivity and customer satisfaction. 

Get started with Rocket EDX

Take your business to the next level, just like Buske Logistics did. With Rocket EDX, you can streamline your supply chain processes, save time and money, and provide your customers with unparalleled service quality. 

Learn about Rocket EDX
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