Case study

Transforms Into a Highly Scalable, Configurable Web Application With Rocket® Uniface 

Anker Crew Insurance faced inefficiencies and high costs due to manual updates to their Seacrew software. They needed a scalable, web-based solution to meet demand and minimize disruptions. Here’s how Rocket Uniface helped. 

Challenge

Anker Crew Insurance struggled with outdated, manual Seacrew software updates that were costly and inefficient. They needed a modern, scalable solution to improve customer satisfaction, streamline processes, and reduce operational disruptions. 

Solution

Using Rocket Uniface, Anker migrated Seacrew to a web-based application. The low-code platform allowed fast development, direct third-party system integration, and a highly configurable SaaS solution, meeting evolving customer needs quickly and efficiently. 

Results

The new solution reduced onboarding time and costs, improved the user experience with real-time synchronization, and provided stable, scalable software that customers could trust. Rocket Uniface enabled Anker to innovate, expand services, and better serve the maritime industry. 

The software is very stable. Uniface never crashes, so the system won’t fall over when a customer is trying to get a new crew on board. Another main advantage is Uniface’s speed of development. It’s much faster than other technologies that members of our team have worked with. In addition, we take advantage of Uniface’s ability to interface easily with other systems, for example via web services. That’s important when one of our customers is using a third-party system on board their ships or wants to interface with a travel agent to book and receive flight tickets for example."

Mr. Arnold Tepper Software Developer Anker Seacrew Software

Company

Industry: Technology

Anker Crew Insurance provides the Seacrew Software: A global maritime business platform for workforce management, crew planning, and payroll. The software interfaces with third-party applications and includes over 2,500 Uniface forms for maritime operations. 

Challenge

Anker struggled with a time-intensive, costly, and inefficient process to deliver software updates and meet customer demands for remote functionality. 

Sending valuable technical staff to individual client sites for software installation and maintenance was unsustainable. Some customers further complicated support efforts by allowing third-party access to the software. A modern web-based solution was necessary to reduce the maintenance burden and meet operational scalability demands. 

 

Solution

Anker chose Rocket Uniface to transform Seacrew into a web-based SaaS solution efficiently and effectively. 

With Rocket Uniface’s low-code platform and integration capabilities, a team of three full-time developers successfully migrated the software to the web without any disruption. The migration included all core business functions, logic, and forms. Customers now enjoy a configurable, scalable SaaS solution that supports seamless over-the-air updates and real-time synchronization. Uniface was chosen for its ability to accelerate development speed, its low-code configuration that simplifies on-site customization, and its easy interfacing with external systems for seamless integration. 

Results

Anker’s transformation led to a robust platform that cut costs, raised efficiency, and enhanced customer satisfaction.

Scalability and stability were achieved by hosting a single SaaS version online, giving customers reliable, real-time data access from anywhere. Transit crews benefited from streamlined operations with fewer disruptions, while reduced onboarding complexity and web synchronization lowered costs and maintenance. This boosted customer confidence, enabling Anker’s maritime clients to expand fleet operations and onboard more users with the reliable Seacrew platform.

Get started with Rocket Uniface

Discover how Rocket Uniface can help your business achieve scalable, efficient, and customer-focused solutions. Whether you’re looking to migrate an existing application or build a new web-based platform, we’re here to support your goals. Reach out today to explore how we can empower your enterprise with our innovative low-code platform. 

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