Driving Digital Transformation for the Northern Territory Government with Rocket^® API and Rocket^® Modern Experience

Company

Industry: Public Sector

The NT Government is the administrative authority for over 212,000 citizens spread across 1.3 million square kilometers in Australia. It manages services ranging from education and law enforcement to health and community support.

Challenge

The Northern Territory Government needed to replace its outdated, inefficient IT systems to improve productivity and employee satisfaction.

The NT Government fleet division, managing 3,700 vehicles, relied on mainframe systems that lacked graphical user interfaces. Employees had to manually re-enter data across multiple systems, which increased workload, processing times, and errors. Additionally, the outdated design created challenges in onboarding new employees and delivering efficient service.

Solution

The NT Government modernized its mainframe systems with Rocket Modern Experience and Rocket API, transforming legacy applications into efficient, web-based tools.

The NT Government's DCIS partnered with Rocket Software to modernize their IT systems, replacing outdated green screens with a user-friendly, web-based interface through Rocket Modern Experience. Using Rocket API and familiar tools like Eclipse IDE, developers enhanced systems in 18 months without disrupting services, ensuring a seamless user transition. This modernization not only improved efficiency but also set the foundation for future technological advancements.

Results

The NT Government dramatically improved productivity, reduced workloads, and created a more flexible and efficient IT environment.

The NT Government achieved significant results with Rocket Software, including saving 20+ hours per user each month, improving data accuracy, and boosting developer efficiency. A simplified interface sped up employee onboarding, while modernization was implemented with zero service disruptions. These improvements have streamlined operations and enhanced overall productivity.

Get Started with Rocket API and Rocket Modern Experience

If your IT challenges echo the Northern Territory Government’s, Rocket Software can help. From improved user experiences to streamlined processes, our solutions are tailored to support your unique business needs.