Postbank

Reduces Costs of Delivering Better Service with Informed Capacity Planning
Industry
Financial & Banking
Company
Postbank merged with Deutsche Bank in May 2018 to become the market leader in the German banking sector. Together, Deutsche Bank and Postbank are realigning their businesses to focus on both private and commercial clients. The combined entity manages more than 20 million clients and 325 billion euros in business volume.
Challenge

Creating one bank with two established brands requires Postbank to have an IT infrastructure that can continue to meet its clients’ evolving needs. Today, the IT team acts as a service provider to various branches, responsible for IT needs, connectivity, and reporting.

Postbank maintains approximately 3,500 internal ISP clients across 2,500 physical servers and 1,000 virtual machines. Approximately 8 petabytes of information reside within this ISP environment.

Results
  • Streamlined budget forecasting through improved capacity planning
  • Improved oversight of SLA compliance facilitates problem resolution 50% faster, delivering a better customer experience
  • Reduced time needed to produce reports by 50%, saving 310 man-hours annually
Applications
  • Capacity planning; SLA reporting
Get a Handle On Your Storage Costs
Deploying Rocket
Servergraph has
allowed us to much
more accurately
manage our
strategic capacity
planning.
Lena Horbach,
Capacity Manager,
Postbank