Case study

Expanding logistics capabilities for key product deliveries with Rocket® MultiValue and Rocket® UniVerse   

Taylored Fulfillment Services needed a system to manage customized billing, multi-channel distribution, and e-commerce growth. They turned to Rocket UniVerse for a scalable solution. Here’s how Rocket UniVerse and Rocket MultiValue helped.

Challenge

Managing diverse fulfillment needs like customized billing, multi-channel distribution, and rising e-commerce demands presented serious logistical challenges for Taylored Fulfillment Services. 

Solution

Rocket UniVerse provided Taylored Fulfillment Services with the flexibility to handle complex logistics while streamlining operations, enabling them to address unique client needs quickly.

Results

With Rocket UniVerse, Taylored Fulfillment Services scaled operations, supported e-commerce growth, and delivered tailored solutions for clients like Triple Eight, helping them thrive in a competitive market. 

Rocket UniVerse and the MultiValue system has grown with Taylored, giving us the flexibility to meet our customers’ needs. When we turn to developing and selling new, innovative services, there is very little that we can’t do."

Andrea Dente Senior Director of IT Integrations and Portal Technologies Taylored Fulfillment Services

Company

Industry: Industrial & Manufacturing

Taylored Fulfillment Services offers customized supply chain solutions, including warehousing, distribution, and order management, designed to support businesses of all sizes. With over 25 years of expertise in logistics, the company is a trusted partner for major retail, wholesale, and e-commerce organizations. Their operations are powered by cutting-edge technology, ensuring prouctivity and reliability in every aspect of their service. 

Challenge

Taylored faced inefficiencies with billing, rising e-commerce demands, and the need for seamless multi-platform integration to streamline operations.

Delivering goods efficiently required overcoming challenges like customizing invoices beyond standard templates, scaling to meet e-commerce growth, and integrating data from multiple third-party apps without disrupting workflows. Innovative solutions were crucial to streamlining operations and maintaining consistency. 

 

Solution

Rocket UniVerse provided Taylored with a flexible, scalable system for order management and billing, customized to meet client needs and support seamless e-commerce growth.

Rocket UniVerse enabled customizable billing, frictionless third-party app integration, and a streamlined framework for expanding e-commerce services. Its developer-friendly capabilities guaranteed ongoing innovation while keeping operational costs low.

Results

50% faster billing, seamless e-commerce scaling, and client success stories highlight Taylored's measurable improvements with Rocket Software.

UniVerse streamlined billing by 50%, boosting cash flow. Taylored supported smaller clients’ e-commerce growth, strengthening partnerships. Triple Eight scaled their distribution while managing effortless D2C growth. Together, these successes highlight the power of tailored solutions in driving business growth. 

Get started with Rocket UniVerse and Rocket MultiValue

Taylored Fulfillment Services built its reputation on seamless delivery and great customer service, made possible with Rocket UniVerse. Whether managing e-commerce demands or complex logistics, Rocket Software streamlines operations to keep you ahead.

Featured product

Rocket UniVerse

Fast, flexible, resilient data management and app development

Rocket® MultiValue Application Development Platform

Innovating today, modernizing for tomorrow - empowering nearly 3 million users globally

Downloads