Enhancing end-to-end operations with innovative monitoring technology with Rocket^® TMON^™ PA 

Company

Industry: Financial & Banking 

Banorte is one of Mexico’s largest banking institutions, managing over 1,200 branches and 7,000+ ATMs. With extensive remote systems requiring reliability and oversight, Banorte sought cutting-edge technologies to streamline operations. 

Challenge

Banorte's current monitoring processes lacked visibility into logical partitions (LPARs), resulting in CPU bottlenecks, delays in batch processing, and escalating operational costs. 

Banorte’s IT team relied on spreadsheets to track workloads and estimate MIPS usage for each LPAR, which resulted in a lack of transparency across their operations. This approach made it difficult to detect and resolve issues promptly and exposed the organization to compliance risks due to delays. Overutilized LPARs caused delays during peak banking hours, while underutilized LPARs led to excessive costs from wasted capacity. Additionally, manual workflows created inefficiencies, consuming valuable time for the IT team and further complicating their processes. 

Solution

Banorte partnered with Rocket Software to implement Rocket TMON PA, an advanced monitoring and automation tool that provides enterprise-wide visibility, operational insights, and actionable data.

Rocket TMON PA equipped Banorte with tools to boost system performance. Its advanced monitoring allowed detailed tracking of LPAR performance, quickly identifying the causes of delays during peak hours. The platform provided clear, automated reports for better system insights and quicker decision-making. TMON PA also optimized capacity by detecting underperforming and overburdened LPARs, enabling faster MIPS redistribution and refined system functionality. 

Results

With Rocket TMON PA, Banorte achieved improved system performance, reduced costs, and streamlined operations.

Automated reporting replaced manual monitoring, cutting time from days to hours. Optimizing MIPS utilization saved costs by eliminating wasted expenses from underused or overloaded LPARs. System performance improved as CPU bottlenecks were resolved, with detailed reports pinpointing issues for quick fixes. Full visibility into operating systems heightened transparency, enabling smarter decisions and reducing frustration for IT teams and users alike. 

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Transform your business with Rocket TMON PA—strengthen system performance, reduce costs, and unlock unparalleled efficiency.