Rocket Software logo

SaaS Cookie Notice

Rocket’s SaaS products use cookies. The way in which our SaaS products use cookies is described below. By using the SaaS products, you consent to the use of cookies for the purposes described, according to this Cookie Notice (“Notice”). If you do not agree, please do not access the SaaS products.

1.         WHAT IS A COOKIE?

A "cookie" is a text file with a small amount of data that our SaaS products can send to your browser, which may then be stored on your system or device. It can enable you to register to use the products, manage your subscriptions, and use certain functionality of the SaaS products. Cookies are sent back to the originating SaaS product on each subsequent visit, or to another site that recognizes that cookie, and your device.

2.         HOW DO THE SAAS PRODUCTS USE COOKIES?

2.1      Strictly Necessary Cookies

Some of the cookies we use are necessary to enable you to use the SaaS product and use its features, such as registering to access secure areas of the SaaS product. This category of cookies cannot be disabled.  We use the following strictly necessary cookies:

 

Product Name and Type Cookie Name Cookie-Provider Expiration Purpose More Information
TRUexhange SaaS .SOBAFormsAuth TRUcore Web UI 40 minutes Asp.NET forms authentication cookie created by ASP.NET when user logs in. TRUcore SaaS https://msdn.microsoft.com/en-us/library/ms178194.aspx
ASP.NET_SessionId TRUcore Web UI When browser session ends ASP.NET session cookie created by ASP.NET. TRUcore SaaS https://msdn.microsoft.com/en-us/library/ms178194.aspx
__AntiXsrfToken TRUcore Web UI When browser session ends Prevent XSRF attack. TRUcore SaaS https://docs.microsoft.com/en-us/aspnet/mvc/overview/security/xsrfcsrf-prevention-in-aspnet-mvc-and-web-pages
liveagent_oref Salesforce chatter-live agent 10 years Created by third party chat control. Salesforce.com https://cookiepedia.co.uk/cookie/13234371
liveagent_ptid Salesforce chatter-live agent 10 years Created by third party chat control. Salesforce.com https://cookiepedia.co.uk/cookie/13234372
liveagent_sid Salesforce chatter-live agent When browser session ends Created by third party chat control. Salesforce.com https://cookiepedia.co.uk/cookie/13234373
liveagent_vc Salesforce chatter-live agent 10 years Created by third party chat control. Salesforce.com https://cookiepedia.co.uk/cookie/13234374
EDX- EDX Web EDI SaaS JSESSIONID EDX- EDX Web UI (EU) When browser session ends Stores user ID for current session. https://truedx.trubiquity.de/app/servlet/login
TRUcentrix SaaS or On Premise JSESSIONID TRUcentrix When browser session ends Stores user ID for current session. UID value maps to account in the application. https://truinformation.trubiquity.net/nxps/nxps?action=defaultPage
TRUcentrix SaaS or On Premise Trucentrix.security.cookie.tid TRUcentrix When browser session ends Temp cookie to store security information and session hash token for the active session. https://truinformation.trubiquity.net/nxps/nxps?action=defaultPage
Eurex-c Licenser SaaS JSESSIONID Eurex-c Licenser Web UI When browser session ends Temp cookie to store security information and session hash token for the active session. https://trulicenser.rocketedx.com:8443
Eurex-c Licenser SaaS JSESSIONID EDX- EDX Web UI (US) When browser session ends Temp cookie to store security information and session hash token for the active session. https://myedx.com/
EDX- EDX NA SaaS DWRSESSIONID EDX- EDX Web UI (US) When browser session ends Protect against CSRF attacks. Set when call is first made by server-side DWR; available even if there is no HttpSession/ no JSESSIONID. https://myedx.com/
TRUfusion Portal On Premise JSESSIONID TRUfusion Portal When browser session ends JSESSIONID is a cookie in J2EE web application used in session tracking. HTTP is stateless protocol - cookie is used to remember state. Cookie created by web container and sent with response to client. https://tfeportal.rocketedx.com/trufusionPortal/trufusionportal

 

2.2      Additional Cookie Information

Registered users can update their profile at any time. Customers use the portal to receive updates and other information. Cookies can store information from forms that you fill out on our site so that next time you visit, you do not have to re-enter this information.

Additional cookies that Rocket uses to collect personal information are:

Product Name and Type Cookie Name Cookie-Provider Expiration Purpose More Information
TRUfusion Portal On Premise SESSIONID TRUfusion Portal When browser session ends Stores ID of session in case JSESSIONID is not provided for some reason. https://tfeportal.rocketedx.com/trufusionPortal/trufusionportal
TRUfusion Portal On Premise COOKIELANG TRUfusion Portal When browser session ends Stores selected locale by user. Content of portal is generated in required locale. https://tfeportal.rocketedx.com/trufusionPortal/trufusionportal
TRUfusion Portal On Premise COOKIEID TRUfusion Portal When browser session ends Stores encrypted ID of user. https://tfeportal.rocketedx.com/trufusionPortal/trufusionportal

 

3.         IF YOU OPT OUT OF COOKIE USAGE

Since “Strictly Necessary” cookies are required to use the SaaS products, there is no option to opt out of these cookies.

Please bear in mind that removing or blocking cookies can impact on your user experience and parts of this SaaS products may no longer be fully accessible.