Rocket EVA: No CICS Expert? No Problem.

By Rocket Software

4 min. read

Summary

Organizations rely on decades of knowledge to operate and modernize mission-critical systems, but that expertise isn't always readily available when it's needed most.

Rocket EVA provides the expertise you need at your fingerprints. Built on the belief that organizational knowledge should be easy to access, this agentic AI platform helps organizations unlock and apply the expertise that already exists across the enterprise. By connecting employees with trusted information and operational knowledge, Rocket EVA transforms institutional knowledge into actionable intelligence.

 

Five Ways Rocket EVA Helps Organizations Modernize

  1. Operations & Diagnostics Agent
    Keeps the mainframe running at peak performance with real-time visibility and AI-driven diagnostics. Rocket EVA helps teams understand operational issues and determine the appropriate response before business impact occurs.
  2. Security Agent
    Protects critical systems and data with AI-driven security capabilities that help organizations identify vulnerabilities and respond more effectively.  
  3. Batch Agent
    Streamlines and modernizes batch operations with intelligent scheduling and JCL optimization. Rocket EVA ensures critical jobs run on time while reducing the complexity of managing large-scale batch environments.
  4. Application & Configuration Management Agent
    Accelerates change with confidence by helping teams evaluate proposed application and configuration changes before they are deployed.
  5. Data Agent
    Unlocks the value of enterprise data by making information easier to access and apply across the organization. Teams can connect data with the context needed to support modernization efforts.

 

What’s New: Deep CICS Analysis Without a CICS Expert

The latest enhancement to Rocket EVA expands the capabilities of the Operations & Diagnostics Agent. Rocket EVA can perform deep CICS analysis, helping teams understand performance issues and identify root causes without requiring extensive CICS expertise.

For many organizations, the number of CICS experts falls short of the business needs.  Business demands are speeding up, data is growing at exponential speeds, and employee turnover compounds the skills shortage. Rocket EVA helps bridge that gap by translating complex operational data into clear, actionable guidance.

 

Examples of What Teams Can Ask EVA

  1. Why are customers experiencing slow response times in our online banking application?
    In seconds, Rocket EVA helps teams understand the causes of transaction delays and determine the appropriate next step. Through its agentic AI framework, EVA can go beyond diagnostics by recommending actions and orchestrating workflows to help resolve issues more efficiently.
  2. Did a recent release cause a CICS slow down?
    Rocket EVA can quickly determine whether queuing is occurring and explain what is affecting transaction performance.
  3. What is causing this recurring application failure?
    By connecting operational data with historical knowledge and prior resolutions, Rocket EVA helps teams investigate application failures and minimize disruption with tailored solution recommendations and next-step orchestration.

 

Why This Matters for Mainframe Modernization

Mainframe modernization depends on understanding the systems that already power the business – from historical context and application dependencies to the business rules and decision logic embedded within them. When expertise is concentrated among a small number of employees, modernization efforts can slow as teams search for answers or validate decisions.

By making specialized expertise more accessible, Rocket EVA helps organizations preserve institutional knowledge while advancing modernization initiatives.

With deep CICS analysis and enterprise intelligence capabilities, Rocket EVA further reduces dependency on specialized expertise and accelerates modernization efforts. In a market crowded with AI assistants, Rocket EVA stands apart by helping organizations turn expertise into action.

Enterprise AI delivers the most value when it helps employees apply the knowledge their organizations already possess.  

Discover how Rocket EVA helps transform enterprise knowledge into actionable intelligence. 

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Rocket® EVA

Rocket EVA is an AI-powered, conversational interface that delivers precise, end-to-end operational diagnostics across core systems.

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