Banks face mounting pressure from digital disruption, regulatory changes, and rising customer expectations. The Modernization Index, an assessment tool built by IDC, helps financial institutions benchmark progress, identify technology gaps, and prioritize IT investments.
The Modernization Index, developed by IDC, is a comprehensive assessment framework that evaluates how mature an organization’s IT modernization strategy truly is. By examining critical dimensions—including infrastructure agility, application modernization, data readiness, security posture, and operational efficiency—the Index offers a clear view into where enterprises are leading, where they’re falling behind, and which areas present the greatest opportunity for improvement.
A significant number of banks have completed the Modernization Index, and the results reveal strong trends in how financial institutions are modernizing, how they’re strengthening security as part of that journey, and what strategic investments are driving the most meaningful outcomes.
INSIGHT SUMMARY
Leading banks are focusing IT modernization on AI readiness, hybrid cloud, core modernization, data governance, and next-generation security.
For banking leaders, this means modernization must balance AI enablement with security, compliance, and legacy system realities—rather than isolated cloud or tool adoption.
cite cybersecurity as the top modernization challenge
prioritize improving data quality and data governance
prioritize improving data quality and data governance
Based on the Modernization Index's findings, industry leaders are concentrating their efforts in five areas:
Banks are deploying AI-ready infrastructure to strengthen fraud detection and automate risk assessment. Leveraging AI to enhance code quality can help reduce errors and operational risk in proprietary applications.
Cloud adoption is accelerating, and security remains paramount. Financial institutions are building interoperable hybrid and multi-cloud environments to gain flexibility while keeping sensitive data protected.
Leaders are modernizing core banking platforms by removing legacy bottlenecks, adopting microservices for faster updates, and integrating SaaS solutions to deliver digital experiences that customers expect.
Data is a critical asset. Institutions are breaking down silos and centralizing data on secure platforms, establishing clear lineage and maintaining compliance with regulations such as GDPR and CCPA.
With financial data in constant demand by bad actors, zero-trust security models are becoming standard. Priorities include robust audit trails, advanced encryption, and securing older systems that remain deeply integrated across the enterprise.
The path to modernization is rarely linear, but many organizations face similar challenges. Recognizing this is the first step toward progress:
Data access
Unlocking siloed data to power advanced analytics and AI initiatives that drive growth.
Cost versus compliance
Balancing the cost of new technologies with the need for continuous, compliant operations.
Policy consistency
Enforcing consistent security and privacy policies across a global, distributed enterprise.
Complexity of upgrades
Navigating core banking system upgrades while managing organizational change.
OUTCOMES
IT Modernization Maturity Assessment Prepares Enterprises for AI-Fueled Digital Success
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How to Succeed with IT Modernization
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