Q&A: How Huntington Bank Democratized Data Accessibility

10 February 2022
By Milan Shetti, CEO Rocket Software
In The News

Huntington Bank is a full-service banking provider operating in Ohio, Colorado, Illinois, Indiana, Kentucky, Michigan, Minnesota, Pennsylvania, South Dakota, and West Virginia. The bank’s “Welcome” philosophy focuses on deep relationship-building capabilities that help customers get the personalized service they need to make the best financial choices possible. To make this a reality, its essential that all bank staff have self-service access to data – and that the data makes sense to them, no matter their role.

I recently had the opportunity to sit down with Shaun Rankin, Huntington Bank’s Senior Vice President of Information Governance, to discuss the steps he took to make data understandable for users across the organization. Read on to learn more.

Q: Why is data governance so critical to Huntington Bank’s goals?

A: As a large bank, we have massive amounts of data flowing through our organization. But our systems and processes for managing that data were no longer meeting our needs. In fact, they were slowing down our ability to understand where data was coming from, where it was going and who was using it. This made it impossible for us to leverage that data to drive the business forward.

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