The Society of Authors
The SoA wanted to offer enhanced services to its growing membership. However, staff found its existing database poorly supported, difficult to use, and too inflexible to be integrated with key member web services. The membership database was at the heart of many of the organization’s core processes such as events and merchandising management so its stability and flexibility were vital for the Society’s effective operation.
“The first database we installed was problematic in several ways," explained Emma Boniwell, the society's membership secretary. “The initial data migration was faulty, which led to instability further down the line. We didn’t receive the levels of support we required from our IT supplier, and we knew that it would be difficult to extend the platform and introduce new functionality. Moreover, the user interface was inconvenient; we had to type in queries manually in order to filter the data. It was time to find a new solution."
- Provided convenient web access for staff from standard PCs
- Reduced administrative workload by automating processes and integrating functions
- Eliminated the need for typing lengthy queries
- Database Management
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Rocket UniData is designed to offer very high levels of performance—even on comparatively low-end hardware—which makes it ideal for not-for-proﬁt organizations, such as the Society of Authors, operating with a tight IT budget.