Rocket U2 Contacts

Need to find U2 contacts, general information or other resources? Start with the table below.

Resource	Description

Technical Information	To find data sheets, downloads, media casts, product availability technical documentation, white papers an more, go to the U2 Resources page.
Contact us	When you can't find what you need or you have questions, please contact us in one of the following ways: For administrative questions related to U2BusinessConnect (U2BC) - including questions on royalty reports, license configurations, media requests, etc. You can also contact U2BC at +1 720 475 8000 option 4. u2bc@rs.com For non-technical product questions (such as porting schedules) and general U2 product or marketing questions: u2askus@rs.com For sales questions: u2sales@rs.com For professional services or delivery questions: u2services@rs.com For defect or problem reporting, product enhancement requests, and general technical support questions: u2support@rs.com Note: A current maintenance contract is required for Technical Support assistance. For education, training and certification: u2training@rs.com
Technical support	U2 TechConnect provides online access to technical support for U2 products. You can open, view and update cases.
Technical support numbers	North America: +1 800 729 3553 United Kingdom, France, Europe, and Africa: UK: +44 (0) 800 773 771 or +44 (0) 2088 673 691 Europe /Africa: +44 (0) 2088 673 692 Australia: +1 800 707 703 or +1 6129 412 5450 New Zealand: (0) 800 505 515
FAQs, Hints, Tips	For technical tips, hints and FAQs, go to U2TechConnect and access Product Availability, Public Technotes, Knowledge databases and more. U.S. and Canada: https:u2tc.rocketsoftware.com International: https:u2tcint.rocketsoftware.com
U2 News Flash	Make sure to register to receive the monthly U2 News Flash. This newsletter will give you the latest information on a variety of topics such as U2 news, U2 products, events, support and services. Click here to register.
Product availability and lifecycle	For U2 product availability and lifecycle information, go to the U2 Product Availability page.
Training and certification	For details about U2 software training and professional certification, visit the U2 Training page or email u2training@rs.com .
U2 User Group	The International U2 User Group (U2UG) is an independent user group that provides a community for the benefit of users and all those with an interest in u2 products. U2UG promotes the exchange of technical information among U2 users.

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Rocket Software develops, licenses, and supports enterprise infrastructure software and solutions. Rocket services customers in all geographies through our worldwide sales force, support team, and R&D labs. Our customers deploy our products in these strategic infrastructure domains: application development, application modernization, business intelligence, compliance and security, consumer productivity, database servers, database tools, file transfer, mainframe productivity, network management, publishing and search, SOA and integration, storage management, terminal emulation, and text mining.