Rocket Software Awarded New Contract By Shanghai Telecom

Alameda, California—April 5, 2004—Rocket Software Telecom Unit, (formerly TCSI Corp.), a global provider of Service and Network Management Solutions, today announced that it has been awarded a new contract to deliver phase IV of the Customer Network Management System (CNMS) to Shanghai Telecom, a subsidiary of China Telecom Corporation (NYSE: CHA; PNK: CHJHF.PK). The contract was awarded based on Rocket Software’s successful implementation of the previous three phases of the project, which has provided automation of key customer-network and service-management functions since 1999. Integration will be completed by Rocket Software (Beijing) Inc., a wholly-owned subsidiary created by Rocket Software in February 2004.

The third contract, completed in 2003, allowed Shanghai Telecom to offer Service Level Agreements to its wireless customers. The fourth phase of CNMS, to be deployed this year, expands Shanghai Telecom’s ability to monitor its systems through advanced graphic reports and real-time alarm correlation. At the heart of the new offering are the Visionary� and OpenKBM� products developed by Rocket Software. Among the functions provided by CNMS are:

  • Performance and Traffic Management
  • Diagnostic Test Management
  • Network Resource Usage and Service Quality Reporting
  • Network Monitoring and Fault Management

Dr. James Storey, General Manager of the Rocket Software Telecom Unit said, “TCSI’s acquisition by Rocket Software is providing enormous benefits for our customers. We are leveraging products developed within other units of Rocket Software to further enhance Shanghai Telecom’s state-of-the-art network and service management capabilities and help them maintain a competitive edge in providing advanced digital services.”

“Rocket Software’s Telecom products play a important role in our operations. We look forward to leveraging Rocket’s latest portfolio of products and technologies to further improve our operational efficiency,” said Ms Yun Sun, Deputy General Manager of Information Network Division, Shanghai Telecom Corporation.


About Rocket Software�

Founded in 1990, Rocket Software is a global development firm that builds Enterprise Infrastructure products for the world’s leading OEMs, networks and software companies. The company’s current lines of business complement and extend strategic OEM offerings in the areas of enterprise and mobile security, relational databases, mobile and wireless computing, and operational support systems (OSS). Rocket’s current OEM relationships and technology partners include IBM, RSA Security, Microsoft, NEC, and Toshiba. Rocket Software is based in Newton, Mass., and employs more than 200 people worldwide. For more information, visit www.rocketsoftware.com.


About Shanghai Telecom

Shanghai Telecom, a wholly owned subsidiary of China Telecom in Shanghai Province, has become one of Asia’s leading telecom carriers in terms of scalability and technology, with a telephone capability of 6.2 million lines. With growing domestic and international communication circuits ending in Shanghai, ST has an all-reaching network consisting of land optical fibers, submarine optical fibers, satellite communication, and digital microwave communication.