CIMB Niaga

CIMB Niaga

Gains Complete Control of the Entire Application Lifecycle
Industry

Financial & Banking

Company

CIMB Niaga is one of the leading financial institutions in Indonesia. Established in 1955, the bank gained a major foothold in the Indonesian economy by stressing high quality service and retaining dedicated employees in the midst of economic turmoil. Since its inception, the bank's management has adopted a set of quality assurance guarantees known as Good Corporate Governance, made up of values, rules, and regulations to protect its customers. In affirmation of its excellent customer service, Bank Niaga was recognized as one of the best service banks among the publicly listed companies in Indonesia for consecutive years.

Challenge

Relying on a version control tool to manage frequent changes for multiple applications was compromising quality and productivity.

Results

  • Automated workflow, reduced errors, and enabled parallel development
  • Facilitated the management of multiple releases for faster time to market
  • Gained total control of the application lifecycle

製品
Applications

  • Software Change Management
  • IT Compliance

Rocket Application Lifecycle Management
 
The change management solutions that Rocket supplied were easy to use and came highly recommended. One of the key problems with the previous provider was poor support response time, and this is unacceptable in the banking industry. Rocket technical support responded quickly to any issues or questions that came up.
 
Harris Agoes
Assistant Vice President,
Information Systems Development
CIMB Niaga