Support
Welcome to the Rocket Software iCluster Support page. It is the objective of the Rocket Software Global Technical Support organization to continue to give you the best technical support for your iCluster product.
For the immediate future please continue to open all new service requests through IBM by calling +1.800.426.7378 or by opening a service request through the IBM Support Portal. In addition, you can also contact your sales engineer representative.
- Cliff Sackfield: +1.617.614.4348
- Mike Warkentin: +1.617.614.4344
- Mark Watts: +1.617.614.4350
If you already have an open PMR this will be serviced in the usual way through IBM.
Access Rocket iCluster Resources
Rocket iCluster resources, including user manuals, tech notes, and
fixes are available through the Rocket website.
To access these resources, click on the links below:
