Rocket CorVu for Social Housing Providers

"Rocket CorVu came with an ease of use and sterling references that clearly made it the right choice for our Association. As with most housing associations, our staff have many targets to meet and are constantly finding their time at a premium, so it is essential that a performance management solution should save time, rather than place additional demands on it."

Paul Mullis – Head of Finance and Administration, Durham Aged Mineworkers Homes.

"Rocket CorVu has been central to the performance revolution at Oxford City Homes. Providing staff at all levels of the organization with easy access to the latest data has led to better informed, more focused decision making and ultimately, improved performance and service delivery."

Jo Gardner – Performance Manager, Oxford City Homes

"We selected Rocket CorVu as it offered us everything we required from a performance management perspective. It allows us to work with sector specific frameworks (e.g. Key Lines of Enquiry KLoES); it provides a standard front end to our users on a variety of different performance measures and indicators and further, it allows us to analyse data in a much more holistic manner. It's brilliant for understanding the impact we have on our customers and finally as a time saver in producing performance information for a variety of reports and committee meetings."

Andy Willetts – Head of ICT and Facilities, The Community Housing Group

"Rocket CorVu is a reporting tool for the whole business, by pulling data from all of our business applications, all reports, both live and historical, are available at the touch of a button. L&Q are now at the height of Business intelligence, and thanks to CorVu we can now check that we're doing the right thing at the right time and if not, take corrective action immediately."

Grant Killick, Assistant Director IS Development, London & Quadrant Group

"Jephson were looking for a performance management system that was easy to use and maintain, and which had the ability at the click of a mouse to automatically drill down to detailed information at property level in real time. Only Rocket CorVu solution could fit our requirements exactly. We are now able to join information from many data sources, drawing our information together in one easy to use system. This approach gives Jephson's frontline staff the added bonus of being able to manage both tenants and properties on their patch much more effectively, resulting in significantly improved performance."

Scott Amos, Service Excellence Project Manager, Jephson Housing Group

"Rocket CorVu has enhanced our performance in a number of ways, including empowering our budget managers to see all of the information they need instantly. It's reduced our budget-setting process by a full month, and it's taken two days off of our reporting cycle every month - both of which have allowed us to reallocate our resources to more productive purposes. And of course our budget managers are much happier because they can see everything they need at the push of a button, rather than having to wait for days or weeks to get the data."

Robert Kerse, Group Director of Resources, Arcadia Housing Group

To further develop its performance management culture, Homes for Northumberland sought a system that was intuitive to the user, easy to adapt and capable of drilling down to officer level. We felt Rocket CorVu was the best fit for these requirements as the system has more adaptability than other performance management systems. Its ability to review information right down to a case by case basis also really appealed to us. Most importantly, in the current economic climate, we feel that the system helps to minimise waste and focuses on areas of weakness which will in turn provide value for money for our tenants and customers.

Chris Thompson, Performance and Policy Manager, Homes for Northumberland

"The capacity of Rocket CorVu to sit over multiple data sources offers us the opportunity to combine corporate and operational reporting within our business plans, tying day to day operations in with our corporate objectives and enabling us to cut down on any unnecessary duplication. We can then take information taken from our housing and finance databases, optimise resources and provide a complete overview of our performance with full drill down from one central point."

Louise Platt, Corporate Services Director, Axiom Housing Association

"We are pleased to be working with Rocket CorVu, having tested the market through a rigorous selection process. They came through because of the flexibility of their product, and its ability to meet our needs in making performance information visible to all members of staff, allowing us to target the right information to the right people at the right time."

Hugh Owen, Director of Policy and Communication, Riverside Housing Group

"PFA carried out a tender process for the provision of a performance management system. The brief consisted of a suite of generic KPI's that could be populated online, which provided graphical outputs, comparing individual members and contracts alike. Above all, the system needed to be easy to use for both the members and the back office administration. We selected Rocket CorVu as it not only met these criteria very well but also offered the best value for money for the consortium compared with other solutions. CorVu also demonstrated a greater flexibility yet simpler self-administration of the system. Together with their significant track record with other clients and a quick turnaround time for delivering the project, PFA were particularly impressed with the CorVu implementation and look forward to a successful long term partnership with Rocket Software."

Keith Armstrong, MD, Procurement for All (National Housing Purchasing Consortium)